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553 sorry, relaying denied from your location

On Microsoft » Microsoft Exchange server

25,314 words with 7 Comments; publish: Sat, 24 May 2008 02:45:00 GMT; (3003,167.97, « »)

I'm using Treos and the SnapperMail email application, IMAP4, and SMTP for

send email. I have set up a dedicated secure SMTP Virtual Server for this

purpose using port 465. As to authentication, I've tried every combination I

can imagine. For email within the domain all is well. But sending mail to an

external domain from the Treo (always?) gets the 553 error.

Previously, I used the default virtual server, not secured, and relaying

worked fine. But I've been having spam problems.

Ideas?

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  • 7 Comments
    • Did you enter the account in the format:

      Domain\User_ID\Alias

      or Domain\User_ID if User_ID = Alias? Or using forward slashes instead of

      backslashes (some clients don't like backslashes)?

      --

      Ed Crowley

      MVP - Exchange

      "Protecting the world from PSTs and brick backups!"

      "ScottB" <ScottB.ms-exchange.questionfor.info.discussions.microsoft.com> wrote in message

      news:19F61574-2E8F-4549-953F-73F75EE134C4.ms-exchange.questionfor.info.microsoft.com...

      > I'm using Treos and the SnapperMail email application, IMAP4, and SMTP for

      > send email. I have set up a dedicated secure SMTP Virtual Server for this

      > purpose using port 465. As to authentication, I've tried every combination

      > I

      > can imagine. For email within the domain all is well. But sending mail to

      > an

      > external domain from the Treo (always?) gets the 553 error.

      > Previously, I used the default virtual server, not secured, and relaying

      > worked fine. But I've been having spam problems.

      > Ideas?

      #1; Sat, 24 May 2008 02:47:00 GMT
    • Hmm. I had used username.ms-exchange.questionfor.info.domain.local. I changed to

      domain.local\username\alias and it wouldn't authenticate.

      domain.local\username (or domain.com) still gives me this:

      Your message did not reach some or all of the intended recipients.

      Subject: test

      Sent: 7/18/2007 9:21 AM

      The following recipient(s) could not be reached:

      scottsails.ms-exchange.questionfor.info.comcast.net on 7/18/2007 9:21 AM

      There was a SMTP communication problem with the recipient's

      email server. Please contact your system administrator.

      <slonet.water-law.local #5.5.0 smtp;553 sorry, relaying denied

      from your location [64.122.12.225] (#5.7.1)>

      "Ed Crowley [MVP]" wrote:

      > Did you enter the account in the format:

      > Domain\User_ID\Alias

      > or Domain\User_ID if User_ID = Alias? Or using forward slashes instead of

      > backslashes (some clients don't like backslashes)?

      > --

      > Ed Crowley

      > MVP - Exchange

      > "Protecting the world from PSTs and brick backups!"

      > "ScottB" <ScottB.ms-exchange.questionfor.info.discussions.microsoft.com> wrote in message

      > news:19F61574-2E8F-4549-953F-73F75EE134C4.ms-exchange.questionfor.info.microsoft.com...

      > > I'm using Treos and the SnapperMail email application, IMAP4, and SMTP for

      > > send email. I have set up a dedicated secure SMTP Virtual Server for this

      > > purpose using port 465. As to authentication, I've tried every combination

      > > I

      > > can imagine. For email within the domain all is well. But sending mail to

      > > an

      > > external domain from the Treo (always?) gets the 553 error.

      > >

      > > Previously, I used the default virtual server, not secured, and relaying

      > > worked fine. But I've been having spam problems.

      > >

      > > Ideas?

      >

      >

      #2; Sat, 24 May 2008 02:48:00 GMT
    • Are you contacting an Exchange server with the client? I may be wrong, but

      that doesn't appear to be an Exchange response.

      --

      Ed Crowley

      MVP - Exchange

      "Protecting the world from PSTs and brick backups!"

      "ScottB" <ScottB.ms-exchange.questionfor.info.discussions.microsoft.com> wrote in message

      news:C36B33AA-47C3-4BC4-B19A-383CC5A47DB2.ms-exchange.questionfor.info.microsoft.com...

      > Hmm. I had used username.ms-exchange.questionfor.info.domain.local. I changed to

      > domain.local\username\alias and it wouldn't authenticate.

      > domain.local\username (or domain.com) still gives me this:

      > Your message did not reach some or all of the intended recipients.

      > Subject: test

      > Sent: 7/18/2007 9:21 AM

      > The following recipient(s) could not be reached:

      > scottsails.ms-exchange.questionfor.info.comcast.net on 7/18/2007 9:21 AM

      > There was a SMTP communication problem with the recipient's

      > email server. Please contact your system administrator.

      > <slonet.water-law.local #5.5.0 smtp;553 sorry, relaying denied

      > from your location [64.122.12.225] (#5.7.1)>

      >

      > "Ed Crowley [MVP]" wrote:

      >> Did you enter the account in the format:

      >> Domain\User_ID\Alias

      >> or Domain\User_ID if User_ID = Alias? Or using forward slashes instead

      >> of

      >> backslashes (some clients don't like backslashes)?

      >> --

      >> Ed Crowley

      >> MVP - Exchange

      >> "Protecting the world from PSTs and brick backups!"

      >> "ScottB" <ScottB.ms-exchange.questionfor.info.discussions.microsoft.com> wrote in message

      >> news:19F61574-2E8F-4549-953F-73F75EE134C4.ms-exchange.questionfor.info.microsoft.com...

      >> > I'm using Treos and the SnapperMail email application, IMAP4, and SMTP

      >> > for

      >> > send email. I have set up a dedicated secure SMTP Virtual Server for

      >> > this

      >> > purpose using port 465. As to authentication, I've tried every

      >> > combination

      >> > I

      >> > can imagine. For email within the domain all is well. But sending mail

      >> > to

      >> > an

      >> > external domain from the Treo (always?) gets the 553 error.

      >> >

      >> > Previously, I used the default virtual server, not secured, and

      >> > relaying

      >> > worked fine. But I've been having spam problems.

      >> >

      >> > Ideas?

      >>

      #3; Sat, 24 May 2008 02:49:00 GMT
    • Yes, client contacts Exchange Server. Here are some parameters that might be

      a problem, but I don't know how to fix:

      1. Default SMTP Server is on port 25.

      2. Newly created server is on port 465, Same IP. I have tried various

      iterations of secure, always secure, 128 bit encryption, etc.

      3. Messages to relay go out on same SMTP server as they come in, and

      corresponding error messages in the log refer to that server.

      4. There is one SMTP Connector with Default Server as Bridgehead

      So: Relayed messages would go out as secure on port 465? If so, perhaps

      that's the issue. And, if so, is there a way to make them relay through the

      Default Virtual Server instead, which would be on Port 25?

      Thanks for keeping with me on this. There must be a way...

      "Ed Crowley [MVP]" wrote:

      > Are you contacting an Exchange server with the client? I may be wrong, but

      > that doesn't appear to be an Exchange response.

      > --

      > Ed Crowley

      > MVP - Exchange

      > "Protecting the world from PSTs and brick backups!"

      > "ScottB" <ScottB.ms-exchange.questionfor.info.discussions.microsoft.com> wrote in message

      > news:C36B33AA-47C3-4BC4-B19A-383CC5A47DB2.ms-exchange.questionfor.info.microsoft.com...

      > > Hmm. I had used username.ms-exchange.questionfor.info.domain.local. I changed to

      > > domain.local\username\alias and it wouldn't authenticate.

      > > domain.local\username (or domain.com) still gives me this:

      > >

      > > Your message did not reach some or all of the intended recipients.

      > >

      > > Subject: test

      > > Sent: 7/18/2007 9:21 AM

      > >

      > > The following recipient(s) could not be reached:

      > >

      > > scottsails.ms-exchange.questionfor.info.comcast.net on 7/18/2007 9:21 AM

      > > There was a SMTP communication problem with the recipient's

      > > email server. Please contact your system administrator.

      > > <slonet.water-law.local #5.5.0 smtp;553 sorry, relaying denied

      > > from your location [64.122.12.225] (#5.7.1)>

      > >

      > >

      > > "Ed Crowley [MVP]" wrote:

      > >

      > >> Did you enter the account in the format:

      > >>

      > >> Domain\User_ID\Alias

      > >>

      > >> or Domain\User_ID if User_ID = Alias? Or using forward slashes instead

      > >> of

      > >> backslashes (some clients don't like backslashes)?

      > >> --

      > >> Ed Crowley

      > >> MVP - Exchange

      > >> "Protecting the world from PSTs and brick backups!"

      > >>

      > >> "ScottB" <ScottB.ms-exchange.questionfor.info.discussions.microsoft.com> wrote in message

      > >> news:19F61574-2E8F-4549-953F-73F75EE134C4.ms-exchange.questionfor.info.microsoft.com...

      > >> > I'm using Treos and the SnapperMail email application, IMAP4, and SMTP

      > >> > for

      > >> > send email. I have set up a dedicated secure SMTP Virtual Server for

      > >> > this

      > >> > purpose using port 465. As to authentication, I've tried every

      > >> > combination

      > >> > I

      > >> > can imagine. For email within the domain all is well. But sending mail

      > >> > to

      > >> > an

      > >> > external domain from the Treo (always?) gets the 553 error.

      > >> >

      > >> > Previously, I used the default virtual server, not secured, and

      > >> > relaying

      > >> > worked fine. But I've been having spam problems.

      > >> >

      > >> > Ideas?

      > >>

      > >>

      > >>

      >

      >

      #4; Sat, 24 May 2008 02:50:00 GMT
    • In the client you specify the SMTP port number that is to be used.

      --

      Ed Crowley

      MVP - Exchange

      "Protecting the world from PSTs and brick backups!"

      "ScottB" <ScottB.ms-exchange.questionfor.info.discussions.microsoft.com> wrote in message

      news:9BBDEEB9-C7A2-461D-8DAD-FD0DE98BC416.ms-exchange.questionfor.info.microsoft.com...

      > Yes, client contacts Exchange Server. Here are some parameters that might

      > be

      > a problem, but I don't know how to fix:

      > 1. Default SMTP Server is on port 25.

      > 2. Newly created server is on port 465, Same IP. I have tried various

      > iterations of secure, always secure, 128 bit encryption, etc.

      > 3. Messages to relay go out on same SMTP server as they come in, and

      > corresponding error messages in the log refer to that server.

      > 4. There is one SMTP Connector with Default Server as Bridgehead

      > So: Relayed messages would go out as secure on port 465? If so, perhaps

      > that's the issue. And, if so, is there a way to make them relay through

      > the

      > Default Virtual Server instead, which would be on Port 25?

      > Thanks for keeping with me on this. There must be a way...

      > "Ed Crowley [MVP]" wrote:

      >> Are you contacting an Exchange server with the client? I may be wrong,

      >> but

      >> that doesn't appear to be an Exchange response.

      >> --

      >> Ed Crowley

      >> MVP - Exchange

      >> "Protecting the world from PSTs and brick backups!"

      >> "ScottB" <ScottB.ms-exchange.questionfor.info.discussions.microsoft.com> wrote in message

      >> news:C36B33AA-47C3-4BC4-B19A-383CC5A47DB2.ms-exchange.questionfor.info.microsoft.com...

      >> > Hmm. I had used username.ms-exchange.questionfor.info.domain.local. I changed to

      >> > domain.local\username\alias and it wouldn't authenticate.

      >> > domain.local\username (or domain.com) still gives me this:

      >> >

      >> > Your message did not reach some or all of the intended recipients.

      >> >

      >> > Subject: test

      >> > Sent: 7/18/2007 9:21 AM

      >> >

      >> > The following recipient(s) could not be reached:

      >> >

      >> > scottsails.ms-exchange.questionfor.info.comcast.net on 7/18/2007 9:21 AM

      >> > There was a SMTP communication problem with the recipient's

      >> > email server. Please contact your system administrator.

      >> > <slonet.water-law.local #5.5.0 smtp;553 sorry, relaying

      >> > denied

      >> > from your location [64.122.12.225] (#5.7.1)>

      >> >

      >> >

      >> > "Ed Crowley [MVP]" wrote:

      >> >

      >> >> Did you enter the account in the format:

      >> >>

      >> >> Domain\User_ID\Alias

      >> >>

      >> >> or Domain\User_ID if User_ID = Alias? Or using forward slashes

      >> >> instead

      >> >> of

      >> >> backslashes (some clients don't like backslashes)?

      >> >> --

      >> >> Ed Crowley

      >> >> MVP - Exchange

      >> >> "Protecting the world from PSTs and brick backups!"

      >> >>

      >> >> "ScottB" <ScottB.ms-exchange.questionfor.info.discussions.microsoft.com> wrote in message

      >> >> news:19F61574-2E8F-4549-953F-73F75EE134C4.ms-exchange.questionfor.info.microsoft.com...

      >> >> > I'm using Treos and the SnapperMail email application, IMAP4, and

      >> >> > SMTP

      >> >> > for

      >> >> > send email. I have set up a dedicated secure SMTP Virtual Server for

      >> >> > this

      >> >> > purpose using port 465. As to authentication, I've tried every

      >> >> > combination

      >> >> > I

      >> >> > can imagine. For email within the domain all is well. But sending

      >> >> > mail

      >> >> > to

      >> >> > an

      >> >> > external domain from the Treo (always?) gets the 553 error.

      >> >> >

      >> >> > Previously, I used the default virtual server, not secured, and

      >> >> > relaying

      >> >> > worked fine. But I've been having spam problems.

      >> >> >

      >> >> > Ideas?

      >> >>

      >> >>

      >> >>

      >>

      #5; Sat, 24 May 2008 02:51:00 GMT
    • Correct. The default SMTP Server uses (myIP), port 25. The added SMTP server

      uses (myIP), port 465. The client connects fine when set up for secure

      connection on port 465. The relay won't go through.

      "Ed Crowley [MVP]" wrote:

      > In the client you specify the SMTP port number that is to be used.

      > --

      > Ed Crowley

      > MVP - Exchange

      > "Protecting the world from PSTs and brick backups!"

      > "ScottB" <ScottB.ms-exchange.questionfor.info.discussions.microsoft.com> wrote in message

      > news:9BBDEEB9-C7A2-461D-8DAD-FD0DE98BC416.ms-exchange.questionfor.info.microsoft.com...

      > > Yes, client contacts Exchange Server. Here are some parameters that might

      > > be

      > > a problem, but I don't know how to fix:

      > >

      > > 1. Default SMTP Server is on port 25.

      > > 2. Newly created server is on port 465, Same IP. I have tried various

      > > iterations of secure, always secure, 128 bit encryption, etc.

      > > 3. Messages to relay go out on same SMTP server as they come in, and

      > > corresponding error messages in the log refer to that server.

      > > 4. There is one SMTP Connector with Default Server as Bridgehead

      > >

      > > So: Relayed messages would go out as secure on port 465? If so, perhaps

      > > that's the issue. And, if so, is there a way to make them relay through

      > > the

      > > Default Virtual Server instead, which would be on Port 25?

      > >

      > > Thanks for keeping with me on this. There must be a way...

      > >

      > > "Ed Crowley [MVP]" wrote:

      > >

      > >> Are you contacting an Exchange server with the client? I may be wrong,

      > >> but

      > >> that doesn't appear to be an Exchange response.

      > >> --

      > >> Ed Crowley

      > >> MVP - Exchange

      > >> "Protecting the world from PSTs and brick backups!"

      > >>

      > >> "ScottB" <ScottB.ms-exchange.questionfor.info.discussions.microsoft.com> wrote in message

      > >> news:C36B33AA-47C3-4BC4-B19A-383CC5A47DB2.ms-exchange.questionfor.info.microsoft.com...

      > >> > Hmm. I had used username.ms-exchange.questionfor.info.domain.local. I changed to

      > >> > domain.local\username\alias and it wouldn't authenticate.

      > >> > domain.local\username (or domain.com) still gives me this:

      > >> >

      > >> > Your message did not reach some or all of the intended recipients.

      > >> >

      > >> > Subject: test

      > >> > Sent: 7/18/2007 9:21 AM

      > >> >

      > >> > The following recipient(s) could not be reached:

      > >> >

      > >> > scottsails.ms-exchange.questionfor.info.comcast.net on 7/18/2007 9:21 AM

      > >> > There was a SMTP communication problem with the recipient's

      > >> > email server. Please contact your system administrator.

      > >> > <slonet.water-law.local #5.5.0 smtp;553 sorry, relaying

      > >> > denied

      > >> > from your location [64.122.12.225] (#5.7.1)>

      > >> >

      > >> >

      > >> > "Ed Crowley [MVP]" wrote:

      > >> >

      > >> >> Did you enter the account in the format:

      > >> >>

      > >> >> Domain\User_ID\Alias

      > >> >>

      > >> >> or Domain\User_ID if User_ID = Alias? Or using forward slashes

      > >> >> instead

      > >> >> of

      > >> >> backslashes (some clients don't like backslashes)?

      > >> >> --

      > >> >> Ed Crowley

      > >> >> MVP - Exchange

      > >> >> "Protecting the world from PSTs and brick backups!"

      > >> >>

      > >> >> "ScottB" <ScottB.ms-exchange.questionfor.info.discussions.microsoft.com> wrote in message

      > >> >> news:19F61574-2E8F-4549-953F-73F75EE134C4.ms-exchange.questionfor.info.microsoft.com...

      > >> >> > I'm using Treos and the SnapperMail email application, IMAP4, and

      > >> >> > SMTP

      > >> >> > for

      > >> >> > send email. I have set up a dedicated secure SMTP Virtual Server for

      > >> >> > this

      > >> >> > purpose using port 465. As to authentication, I've tried every

      > >> >> > combination

      > >> >> > I

      > >> >> > can imagine. For email within the domain all is well. But sending

      > >> >> > mail

      > >> >> > to

      > >> >> > an

      > >> >> > external domain from the Treo (always?) gets the 553 error.

      > >> >> >

      > >> >> > Previously, I used the default virtual server, not secured, and

      > >> >> > relaying

      > >> >> > worked fine. But I've been having spam problems.

      > >> >> >

      > >> >> > Ideas?

      > >> >>

      > >> >>

      > >> >>

      > >>

      > >>

      > >>

      >

      >

      #6; Sat, 24 May 2008 02:52:00 GMT
    • Can you send mail using Outlook Express or some other SMTP client?

      --

      Ed Crowley

      MVP - Exchange

      "Protecting the world from PSTs and brick backups!"

      "ScottB" <ScottB.ms-exchange.questionfor.info.discussions.microsoft.com> wrote in message

      news:AC0B9192-AF45-414C-AD69-DEF528B3FCFC.ms-exchange.questionfor.info.microsoft.com...

      > Correct. The default SMTP Server uses (myIP), port 25. The added SMTP

      > server

      > uses (myIP), port 465. The client connects fine when set up for secure

      > connection on port 465. The relay won't go through.

      > "Ed Crowley [MVP]" wrote:

      >> In the client you specify the SMTP port number that is to be used.

      >> --

      >> Ed Crowley

      >> MVP - Exchange

      >> "Protecting the world from PSTs and brick backups!"

      >> "ScottB" <ScottB.ms-exchange.questionfor.info.discussions.microsoft.com> wrote in message

      >> news:9BBDEEB9-C7A2-461D-8DAD-FD0DE98BC416.ms-exchange.questionfor.info.microsoft.com...

      >> > Yes, client contacts Exchange Server. Here are some parameters that

      >> > might

      >> > be

      >> > a problem, but I don't know how to fix:

      >> >

      >> > 1. Default SMTP Server is on port 25.

      >> > 2. Newly created server is on port 465, Same IP. I have tried various

      >> > iterations of secure, always secure, 128 bit encryption, etc.

      >> > 3. Messages to relay go out on same SMTP server as they come in, and

      >> > corresponding error messages in the log refer to that server.

      >> > 4. There is one SMTP Connector with Default Server as Bridgehead

      >> >

      >> > So: Relayed messages would go out as secure on port 465? If so, perhaps

      >> > that's the issue. And, if so, is there a way to make them relay through

      >> > the

      >> > Default Virtual Server instead, which would be on Port 25?

      >> >

      >> > Thanks for keeping with me on this. There must be a way...

      >> >

      >> > "Ed Crowley [MVP]" wrote:

      >> >

      >> >> Are you contacting an Exchange server with the client? I may be

      >> >> wrong,

      >> >> but

      >> >> that doesn't appear to be an Exchange response.

      >> >> --

      >> >> Ed Crowley

      >> >> MVP - Exchange

      >> >> "Protecting the world from PSTs and brick backups!"

      >> >>

      >> >> "ScottB" <ScottB.ms-exchange.questionfor.info.discussions.microsoft.com> wrote in message

      >> >> news:C36B33AA-47C3-4BC4-B19A-383CC5A47DB2.ms-exchange.questionfor.info.microsoft.com...

      >> >> > Hmm. I had used username.ms-exchange.questionfor.info.domain.local. I changed to

      >> >> > domain.local\username\alias and it wouldn't authenticate.

      >> >> > domain.local\username (or domain.com) still gives me this:

      >> >> >

      >> >> > Your message did not reach some or all of the intended recipients.

      >> >> >

      >> >> > Subject: test

      >> >> > Sent: 7/18/2007 9:21 AM

      >> >> >

      >> >> > The following recipient(s) could not be reached:

      >> >> >

      >> >> > scottsails.ms-exchange.questionfor.info.comcast.net on 7/18/2007 9:21 AM

      >> >> > There was a SMTP communication problem with the

      >> >> > recipient's

      >> >> > email server. Please contact your system administrator.

      >> >> > <slonet.water-law.local #5.5.0 smtp;553 sorry, relaying

      >> >> > denied

      >> >> > from your location [64.122.12.225] (#5.7.1)>

      >> >> >

      >> >> >

      >> >> > "Ed Crowley [MVP]" wrote:

      >> >> >

      >> >> >> Did you enter the account in the format:

      >> >> >>

      >> >> >> Domain\User_ID\Alias

      >> >> >>

      >> >> >> or Domain\User_ID if User_ID = Alias? Or using forward slashes

      >> >> >> instead

      >> >> >> of

      >> >> >> backslashes (some clients don't like backslashes)?

      >> >> >> --

      >> >> >> Ed Crowley

      >> >> >> MVP - Exchange

      >> >> >> "Protecting the world from PSTs and brick backups!"

      >> >> >>

      >> >> >> "ScottB" <ScottB.ms-exchange.questionfor.info.discussions.microsoft.com> wrote in message

      >> >> >> news:19F61574-2E8F-4549-953F-73F75EE134C4.ms-exchange.questionfor.info.microsoft.com...

      >> >> >> > I'm using Treos and the SnapperMail email application, IMAP4, and

      >> >> >> > SMTP

      >> >> >> > for

      >> >> >> > send email. I have set up a dedicated secure SMTP Virtual Server

      >> >> >> > for

      >> >> >> > this

      >> >> >> > purpose using port 465. As to authentication, I've tried every

      >> >> >> > combination

      >> >> >> > I

      >> >> >> > can imagine. For email within the domain all is well. But sending

      >> >> >> > mail

      >> >> >> > to

      >> >> >> > an

      >> >> >> > external domain from the Treo (always?) gets the 553 error.

      >> >> >> >

      >> >> >> > Previously, I used the default virtual server, not secured, and

      >> >> >> > relaying

      >> >> >> > worked fine. But I've been having spam problems.

      >> >> >> >

      >> >> >> > Ideas?

      >> >> >>

      >> >> >>

      >> >> >>

      >> >>

      >> >>

      >> >>

      >>

      #7; Sat, 24 May 2008 02:53:00 GMT